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Training and Development

600 National Youths Joined Our Family


We launched a National Hiring Campaign for the third year in a row as part of our ongoing support for our national talents. The campaign’s goal was to employ 600 nationals in various job positions in McDonald’s, and we successfully achieved the goal in cooperation with the Human Resources Development Fund "Hadaf."

12 Saudi Managers graduate from the "Tomooh" program


In the presence of the General President of the company, Prince Mishaal bin Khalid Al Saud, and the Deputy Director of Human Resources and Social Development, Dr. Abdullah bin Nasser Abuthin, 12 Saudis graduated to be managers representing the fourth, fifth and sixth batches of the "Tomooh" program, bringing the total number of Saudi managers that graduated from this program so far to 18 managers, and who started carrying out their duties As restaurant managers.

4 Saudi Baristas receive an International Certificate in the Art of Preparing Coffee


Graduating the first batch of Saudi baristas and granting them international certificates in the art of coffee from the Specialty Coffee Association (SCA), as part of McDonald’s KSA’s recent initiative to train and empower local baristas.

McDonald’s signed agreement with Alam Al Maqahi to Train and develop Barista Saudi employees


McDonald’s KSA has launched a new initiative to train and empower Saudi baristas employees, by signing an agreement with Alam Al Maqahi, which is a coffee place certified by the Specialty Coffee Association (SCA), to enroll Saudi baristas employees that work at McCafe in multiple intensive training programs in order to receive international certificates in coffee making from SCA.

Art of Hospitality Courses


The Training and Development Department at McDonald’s KSA held two courses focusing on the art of hospitality for the female Saudi hospitality supervisors, where one took place at the McDonald's Center for Training and Employment on the period from August 16th to August 18th 2021, attended by 14 employees, and the other one was held at the Ritz Carlton hotel on September 5th and 6th 2021, attended by 13 employees, in the presence of His Highness Prince Mishaal bin Khalid Al Saud, President of Riyadh International Catering Corporation. These courses aim to familiarize our employees with the top-notch hospitality practices applied in major international hotels.

Tafawoq Program


In 2017, we launched Tafawoq as part of the McDonald’s strategic plan, demonstrating our commitment to continuous learning and desire to challenge and motive our people.
Tafawoq (excellence) is a six-month program aimed at 18-23 year-olds without a university education who have the potential to succeed in entrepreneurial and business roles.
Before launching the program, we ran an internal recruitment event to identify those we judged had the potential to become an ‘exceptional’ McDonald’s manager.
When we launched Tafawoq, we hadn’t expected such a huge turnout, with more than 400 applying to join the program. The best of a talented bunch were selected in several stages, with, finally, 12 talented young Saudis chosen to become shift managers.
We were racing against time, to graduate the first batch of students and see the results of such a unique program.
From January until June, the first batch have learnt several skills qualifying them to become a shift manager. In early 2018 we benefited from a second batch of 16 youths, who completed their training on December 31, 2017.

E-learning and training


McDonald's Saudi Arabia concluded a memorandum of understanding with the ‘Doroob’ program in 2015, a national initiative launched by the Human Resources Development Fund to provide electronic education and training services to employees. This e-learning initiative includes professional electronic training courses delivered in partnership with international universities. Courses include basic job skills such as English, computer and career communications, as well as courses for specific functions such as sales, reception and technical support. The program provides training to apply the skills gained from e-learning through an on-the-job training program with certified trainers, as well as helping employees rise through the ranks.

Training of King Saud University students


Over four years, McDonald’s has provided training to Community Service students from of King Saud University. This enabled the students to work in any field of their choice, whether in restaurants or management, financial and technical positions. This was in addition to providing training courses in public relations, economics and information technology. The agreement stipulated that the students have priority in employment after the one semester training program.